Understand Lumena Media LLC’s Commitment to Privacy

Privacy Policy

Effective Date: June 2, 2025

1. Introduction

Lumena Media LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase our products, or interact with our services.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
• Usage Data: IP address, browser type, device information, access times, and pages viewed.
• Purchase History: Records of products or services you have purchased.

3. How We Use Your Information

We use your information to:

• Process orders and deliver products/services.
• Communicate with you regarding your account, orders, or support inquiries.
• Improve our website, products, and services.
• Send marketing communications (with your consent).
• Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, email delivery services, and IT support, only as necessary to fulfill your orders.
• Legal Compliance: To comply with legal obligations or respond to lawful requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or object to its processing. Contact us at info@lumenamedia.com for any privacy requests.

8. Cookies

Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies if you prefer.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

11. Contact Us

For questions or concerns regarding your privacy, contact us at:
Email: info@lumenamedia.com