Explore Lumena Media LLC’s Commitment to Excellence

Terms and Conditions

Effective Date: June 2, 2025

1. Acceptance of Terms

By accessing, browsing, or purchasing from the Lumena Media LLC website (“Site”), you (“User,” “Customer,” or “Client”) agree to be legally bound by these Terms and Conditions (“Agreement”). If you do not agree, please do not use this Site or any Lumena Media services or products.

2. Company Information

Lumena Media LLC is a company incorporated in the State of Delaware, USA.

3. Services and Products

Lumena Media LLC provides, but is not limited to:

• Digital e-books, guides, and PDF downloads
• Social media training workshops
• Digital marketing services
• Fitness industry branding and marketing packages
• Content creation and design services
• Consulting and coaching services

All products and services are for informational and educational purposes only and are not intended as professional legal, financial, or medical advice.

4. Orders, Payments & Delivery

• Order Process: Orders are placed directly through our website. All details must be accurate and complete.
• Payment: Full payment is required before product delivery or service commencement. We accept payment via authorized third-party processors.
• Digital Delivery: For digital products, access links or downloads will be provided after payment confirmation. It is your responsibility to ensure your email address is accurate and that you can receive our communications.

5. Refunds & Cancellations

• Digital Products: All sales are final for digital products and e-books. Refunds are not provided except in cases of duplicate purchase or proven technical failure on our end.
• Services: Refunds for workshops, consulting, or other services will only be considered if Lumena Media LLC cancels the service or fails to deliver as described.
• Chargebacks: Any chargebacks initiated without contacting us for resolution first may result in suspension of access to all Lumena Media services.

6. User Responsibilities

• You agree to use Lumena Media’s Site and products for lawful, personal, or business purposes only.
• You must not reproduce, distribute, share, or resell any product, service, or content without prior written consent.
• Misuse or unauthorized access to any part of our Site or services may result in legal action.

7. Intellectual Property

• All materials, including but not limited to text, graphics, logos, videos, e-books, PDFs, and images (“Content”), are the exclusive property of Lumena Media LLC and protected by U.S. and international copyright and intellectual property laws.
• No license to use, copy, modify, sell, or create derivative works from our Content is granted except as expressly stated in this Agreement.
• Any unauthorized use of our Content will result in immediate termination of your rights to use our products and may subject you to civil and/or criminal penalties.

8. Disclaimer of Warranties

• All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied.
• Lumena Media LLC makes no guarantee that products, services, or information will meet your expectations or achieve any result.
• We do not warrant that access to the Site or digital products will be uninterrupted or error-free.

9. Limitation of Liability

• To the maximum extent permitted by law, Lumena Media LLC, its owners, employees, and affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, our Site, products, or services.
• Our total liability for any claim is limited to the amount you paid for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Lumena Media LLC, its directors, employees, partners, and agents from any claims, liabilities, damages, costs, or expenses (including reasonable attorney fees) arising from your misuse of our products, services, or violation of these Terms.

11. Privacy

Your personal information is collected, used, and stored in accordance with our Privacy Policy. By using our Site or services, you consent to such processing.

12. Dispute Resolution & Governing Law

• Any dispute arising from or relating to these Terms shall first be addressed by contacting us at info@lumenamedia.com for a good faith attempt at resolution.
• This Agreement is governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict of law principles.
• Any legal action or proceeding arising out of this Agreement shall be brought exclusively in the state or federal courts located in Delaware.

13. Modifications

Lumena Media LLC reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Site or services constitutes your acceptance of such changes.

14. Severability

If any provision of this Agreement is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

15. Contact Information

For any questions or concerns, please contact us at:
Email: info@lumenamedia.com